I will continue to support you until we have solved this issue. The rollers run from left to right and right to left not vertical. Concentrate in areas where you will rollers. IF YOUR ISSUE CONTINUES PROCEED BELOW Locate one can of COMPRESSED AIR approved for electronics WALMART $4 and spray vigorously in all open covers and areas, REMOVE POWER CABLE FIRST, continue to process until you have expended all of the can of air. Please DO NOT RATE me until I have solved this for you. if you continue to receive the same exact error, you may respond using the buttons below. walmart $4 open all printer covers, unplug the printer, and spray vigorously around each of the rollers. If the CARD STOCK paper trick does not do it for you, then locate 1 can of compressed air certified for electronics, ie. Repeat this process until the jam error goes away.
the idea is too dislodge any pieces of paper that may be broken off inside the rollers.
try to print does the jam error still exist? If yes continue below Locate one piece of CARD STOCK paper and manually feed it up against the feed assembly and into the feed. Pull the power plug from the back side of it 3. If you run into problems use the buttons below to respond to me. Below you will find the steps to clear a printer jam, even thou there is no paper jammed inside the system.
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